Follow these steps:
Step 1: Click HERE to go to Support Center > Click submit a request at the top right corner.
Step 2: Complete the request form accordingly.
Step 3: Attach the file e.g. error screenshot (if any) > Click submit
Step 4: You will know that your request is successfully submitted when this message appears on the top left of the website
Step 5: You will receive an email confirmation with a ticket number from the support team in your email.