Free Fire recently created dedicated support pages for Free Fire survivors who came from worldwide of each region to reduce the language barrier, you could reach out to the local support team for further assistance. They will be able to diagnose your problem and advise on the best course of action. This is a new update since 9th October 2019.
For effective customer service, customer is required to choose the correct local support team according to the server that you are located for reporting your inquiry.
Select the country where you are located to view the guide to submit a ticket:-
| Country (with guide) including but not limited to: |
Support team | Weblink (without guide) |
|
|
Free Fire Customer Service Center- English (for US, EU, IND, SEA)
|
https://ffsupport.zendesk.com/hc/en-us
|
|
Turkey, Syria, Qatar, Iran, Israel, Iraq, Egypt, Oman, United Arab Emirates, etc
|
Free Fire Customer Service Center-Arabic (Middle East)
|
https://mena.support.garena.com
|
|
Free Fire Customer Service Center-Spanish (Latin America, US)
|
https://ffsoporte.garena.com/hc/es-419/requests/new
|
|
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Brazil
|
Free Fire Customer Service Center-Portuguese (Brazil) |
https://ffsuporte.garena.com/hc/pt-br |
| Others | Free Fire Customer Service Center - English | https://ffsupport.zendesk.com/hc/en-us |
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