When should I expect my refund?

SEAGM will process your refund in the fastest time possible! You will first receive an email notice/SMS/call to confirm your cancellation of your order.

Check your refunded paid order(s) when you click the "My orders" at your account page. Here’s what the status mean:

Please note:-

• You can choose to receive refund as SEAGM credits. Our Customer Support is ready to help, talk to us via livechat.
• There might be slight delay during peak periods. However rest assured that we will do our best to minimize delay and update you on your refund status soonest possible. 
• If unfortunately, your ordered item is not available/not delivered on time, we will issue refund through the original payment method used.
• Unpaid order(s) will be automatically cancelled if no response from customer after 5 days.

Using the table below, see when you would receive your refund. Refund takes different amounts of time depending on how you made the original payment.

Note: If you have other queries? Tell us more here and we will reply you within 3 working days.