Offline Payment Method - Third party fund transfer via internet banking
If your funds have been debited from your bank account, kindly screenshot the payment receipt as proof and contact our customer support Live Chat immediately for the order payment claim.
Online Payment Method - Automated payment
If the payment shows successful, the payment might not be reflected immediately due to:
1. System delay/error, kindly contact Live Chat for further checking.
2. Certain cash payment method which might need 1-3 working days for payment processing, eg. Rixty - Boleto Bancario.