All the products and services sold in SEAGM are intangible goods.
1. For digital game/gift cards, the delivery is instant and the card pin will be delivered in digital code form. To retrieve the card pin, you may refer here.
2. For the direct reload game, the reload will be made within an hour once the payment is transacted.
Note: The order might be delayed on-peak hours (etc: event/promotions).
3. For mobile recharge, the reload will be made to your given phone account within few minutes once payment made.
If there's an issue with orders not received, kindly contact our customer support for further assistance.
Thank you.
Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat.
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