SEAGM offers Offline Payment method to our valued customers. This is the payment method where buyers will need to provide a proof of payment transfer to SEAGM's bank account for verification before it is being processed.
For Physical Store (7-eleven):
- Login to your account, select you desired item > buy now
- At the checkout page, check your order details > click checkout
- At the Payment page, select offline payment > select “7-Eleven” as your preferred payment method payment > click create payment
- You'll be directed to online secure payment page > check/tick the checkbox > click proceed
- Your payment request has been successfully recorded > you’ll be given a Transaction ID and Verification Code along with barcodes. You may print it out and show it to 7-11 staff.
- Head over to any 7-Eleven store, tell the cashier you want to pay via MOLPay Cash. Present the transaction ID & Verification Code for cash payment.
- You’ll be given a MOLPay receipt and 7-Eleven receipt (2 receipts) once payment’s done.
- Contact our customer support via Live Chat to verify and confirm your payment. Goods will be delivered once the payment captured.
Notes: You may also show the barcodes to 7-11 staff in your email for scanning. Kindly proceed with the payment within 48 hours before it expires.
For ATM or Cash Deposit Transfer:
- Go to SEAGM payment method page> select the desired currency and bank account that is convenient for you to make payment.
- Note down bank account number, account name and account type.
- Go to the bank most convenient to you.
- Use an ATM Machine or Cash Deposit to transfer/deposit into our account > key in our bank account number and complete the transfer/deposit.
- Keep the receipt of the transfer/deposit for verification.
- Call us immediately or chat with customer support via LiveChat as soon as possible to confirm your transfer/deposit.
Note: Please check the corresponding bank maintenance time as per below:
- Maybank: 11PM~7AM (8Hours)
- Public Bank: 12AM~12:15AM (15Mins)
- CIMB Bank: 12AM~12:15AM (15Mins)
- Bank Islam: 12AM~8AM (8Hours)
- RHB Bank: 12AM~8AM (8Hours)
- Alliance Bank: 11PM~7AM (8Hours)
- Ambank: 12AM~6AM (6Hours)