SEAGM User Guide

SEAGM User Guide

Seagm User Guide

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Official Game Support Guides Gift & Game Card Mobile Recharge Order Status Payments SEAGM Account SEAGM Mini Apps

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FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account. These are some visual pictures that represent an order status as shown below: A: If your order sta

FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

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How to purchase Minecraft Dungeons (Xbox) from SEAGM?

Fight your way through an exciting action-adventure game, inspired by classic dungeon crawlers and set in the Minecraft universe! Brave the dungeons alone, or team up with friends! Up to four players can battle together through action-packed, treasure-stuffed, wildly varied levels - all in an epic q

How to recharge Dragon City Mobile gems using Google Play Gift Card purchased from SEAGM?

About:Build a Dragon City on floating islands, fill it with farms, habitats, buildings…and tons of dragons! Train them to your will, feed and evolve them into stunning monsters and prove your might to be the top Dragon Master in the world!Note: The Google Play gift cards sold by SEAGM are regio

How to recharge Jetpack Joyride strong arm machine (S.A.M) using Google Play Gift Card purchased from SEAGM?

About:Bullet-powered jetpacks! Giant mechanical dragons! Birds that shoot money!Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is

How to redeem EPIC ON Gift Card [IN] purchased from SEAGM?

EPIC ON is a digital entertainment platform from India offering a wide variety of content, including TV shows, short videos, eBooks, podcasts, games, music, audiobooks, contests, and LIVE channels. The platform is available via website and mobile app, providing on-demand streaming across various gen

How to recharge Jetpack Joyride coins using Google Play Gift Card purchased from SEAGM?

About:Bullet-powered jetpacks! Giant mechanical dragons! Birds that shoot money!Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed,

How to recharge Jetpack Joyride ultimate pack using Google Play Gift Card purchased from SEAGM?

About:Bullet-powered jetpacks! Giant mechanical dragons! Birds that shoot money!Note: Google Play gift card sold by SEAGM is a region-locked product. Please ensure the purchase gift card region is the same as your registered Google account.Step 1: Once the purchase from SEAGM is com

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